Shipping Information

 

B•O•N makes use of The Courier Guy and other local couriers to deliver packages within South Africa. Our standard delivery makes use of the Economy service.

When we ship your order, we will provide you with a tracking number from The Courier Guy. You can use this tracking number on The Courier Guy online parcel tracking web page. Alternately, you can also contact The Courier Guy call center on +27 10 222 2300 or email them at jhb@thecourierguy.co.za.

 

THE COURIER GUY RATES & SERVICES

SAME DAY EXPRESS

For those urgent consignments required at their destinations on the same day as collection. Please Note: This service is subject to the consignment being ready after 11:00 am but before 15:00 pm and delivery being effect within 90 minutes after collection.

SAME DAY EXPRESS – SIZZLING

For those extremely urgent consignments required at their destination on the same day as their collection. Note this applies to major centres only. Should this service be required outside a main centre prior consultation with The Courier Guy office is very important. Please Note: This service is subject to availability of commercial airline flights

SAME DAY EXPRESS – LATE

For those extremely late urgent consignments required at their destinations on the same day as collected. Please Note: This service is subject to the consignment being ready at 15:00 pm and delivery being effected within 90 minutes after collection.

SAME DAY ECONOMY

For those semi-urgent consignments required at their destination on the same day as collected. Note this applies to Johannesburg and Pretoria only. Please Note: this service is subject to the consignment being collected by 11:00 am of the same day.

LOCAL OVERNIGHT COURIER BAG

Your parcel must fit inside a TCG provided flyer bag and be sealed. Please Note: this service is subject to the consignment being collected by 11:00 am the same day.

LOCAL SAME DAY COURIER BAG

Your parcel must fit inside a TCG provided flyer bag and be sealed. Please Note: *If a specific time is required for the consignment to be delivered by kindly state this very clearly on the waybill under the remarks section stating the time which it must be delivered.

OVERNIGHT COURIER

Delivery by 11:00am Next Business Day. Applies only to major centres i.e. Cape Town, Durban, Johannesburg, Port Elizabeth, and Pretoria etc. Please Note: *If a specific time is required for the consignment to be delivered by kindly state this very clearly on the waybill under the remarks section stating the time which it must be delivered.

NORMAL AIR

Applies mainly to those consignments which are heavy or bulky and which are not urgently required the next morning. Delivery is normally within 24 to 36 hours. Deliveries to regional centres will take approximately 48 to 96 hours depending on the situation. Kindly liaise with The Courier Guy office before sending your consignment away.

ECONOMY

Applies to all those consignments which are not time sensitive and which may be too large to send express / airfreight. The average transit times vary from a 36 hour service (Durban, Bloemfontein) to 120 hours.

SPECIAL PROJECTS

Applies to advertising promotion, high tech mobile displays and prize distribution where each is individually quoted and handled with a hands on approach through to completion.